Live Call Center & Answering Service

Improve Patient and Provider Experience.

We have a purpose

We are here to ensure every patient is set on a positive path.

We have a purpose

We are here to ensure every patient is set on a positive path.

24/7 availability

Every call answered by a real person on weekends, after-hours, public holidays...

Bilingual staff members

We have operators standing by for both English and Spanish speakers.

Flexible overflow

Already have an in-house receptionist? We can answer calls when they’re busy, at lunch, on vacation or off sick.

Give your patients
a real connection.

Whether you're a physician, medical clinic, chiropractor, psychiatrist, or any other type of healthcare provider, you can trust us to handle every call with the quality care your patient expects.


Are you based in the United States? Where do you provide your services?

Yes, our headquarters and main office is located in Lehi, Utah, though we are spread across the United States.

How much does an answering service cost? Is billing done by the call, by the minute or by the month?

You'll choose a monthly plan based on how many minutes you think you'll use. We calculate minutes based on the total time required to handle the call, including any after-call work our receptionists do to take your messages. If, mid-month, you realize you might use significantly more or less than the minutes included in your plan, we're happy to scale your services up or down before the next billing cycle.


What is a 24/7/365 call answering service?

A 24/7 call answering service is an answering service staffed by friendly receptionists who can answer your customer calls day or night. Excellent for after-hour calls or daytime overflow calls, a 24/7 answering service ensures your customers always reach a live person and receive superior customer care no matter when they call your business. Parnassus Solutions covers any industry.

How should a call answering service answer my calls?

Quickly and with warmth and professionalism! We answer our clients' calls within one to four rings. This - and our 5-star customer service - are the most important metrics we use to measure our success in offering you the best service.

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